Billing And Payment Policies
1. Payment Methods
At Awakened Entrepreneurs, we accept payment for our coaching services through the following methods:
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Credit/Debit Card: We securely process payments through Stripe, a trusted payment gateway, to ensure the safety and confidentiality of your financial information.
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Bank Transfer: For larger transactions or bulk purchases, we may accept payments via bank transfer. Please contact us at [email protected] for more information on this payment option.
2. Payment Terms
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Full Payment: Payment for our coaching services is due in full at the time of booking unless otherwise agreed upon in writing.
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Currency: All prices and transactions are in British Pounds (GBP) unless otherwise specified.
3. Payment Confirmation
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Online Transactions: For payments made online through our website, you will receive a confirmation email once the transaction is successfully processed. This email will serve as your receipt.
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Offline Payments: If you choose to pay via bank transfer, please notify us at [email protected] once the transfer is completed. We will confirm receipt of payment via email.
4. Late Payments
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Prompt Payment: We kindly ask that you make payments promptly to avoid any disruption to your coaching services.
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Late Fees: A late fee may be applied to overdue payments at our discretion. The amount of the late fee will be specified in the original invoice.
5. Payment Disputes
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Dispute Resolution: If you have any concerns or disputes regarding billing or payments, please contact us at [email protected] to resolve the issue promptly and amicably.
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Stripe Investigations: While we do not offer refunds directly, if you believe there has been an error in processing your payment, Stripe may initiate investigations and potentially provide refunds based on their policies and procedures.
Please review this billing and payment policy carefully. By using our coaching services and making payments, you agree to abide by the terms and conditions outlined above.
If you have any questions or require further clarification, please don't hesitate to contact us at [email protected].